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Connect with our global team for premium LED display solutions

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Have questions about our products or solutions? Our team is ready to assist you.

Our Information

Global Headquarters

Xixiang Oyster Industrial Park, Fengtang Avenue, Bao'an District, Shenzhen, Guangdong Province, China

Online Support

Live chat available 24/7
Quick response within 5 minutes

Email

chenxuanlin3g@gmail.com
For general inquiries and support

Sales Inquiries

sales@vjled.com
For product information and quotes

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Frequently Asked Questions

Find answers to common questions about our products and services

What types of LED displays do you offer?

We provide a comprehensive range of LED displays including indoor, outdoor, rental, transparent, and fine pitch LED screens. Our solutions cater to various applications such as retail, broadcast, events, stadiums, and corporate environments.

What is the typical response time for inquiries?

Our team strives to respond to all inquiries within 24 business hours. For urgent matters, our live chat support is available 24/7 with an average response time of under 5 minutes.

Do you provide international shipping?

Yes, we ship our LED display products worldwide. We have established logistics partnerships to ensure safe and timely delivery to over 100 countries. Shipping costs and times vary based on location and order size.

What warranty do you offer on your products?

All our LED displays come with a standard 3-year warranty covering manufacturing defects. We also offer extended warranty options and premium support packages for enterprise clients.

How can I get technical support for installed products?

Our technical support team is available via email, phone, and remote assistance. For complex issues, we can dispatch technicians to your location. We also provide comprehensive documentation and video tutorials for common troubleshooting.

Do you offer custom LED display solutions?

Absolutely! We specialize in custom LED display solutions tailored to specific requirements. Our engineering team can design unique configurations, shapes, and sizes to meet your project needs. Contact our sales team to discuss your custom project.

Ready to Transform Your Visual Experience?

Partner with VJLED for cutting-edge LED display solutions tailored to your unique requirements.

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